Requirement assessment & survey
Review the site, protected asset, hazard, occupancy, operating environment, access and customer objectives.
Services & after-sales
From site survey to lifecycle support.
Kairox connects technical selection with installation, commissioning, training, maintenance and ongoing support—so the solution remains operationally useful after supply.
Seven-stage service path
One accountable technical thread from requirement to support.
Technical selection
Evaluate suitable technology, capacity, interfaces, standards, documentation and maintainability.
Integration & coordination
Coordinate system layout, detection, controls, shutdowns, mechanical or electrical interfaces and installation scope.
Supply, installation & commissioning
Deliver the selected equipment, install to the agreed scope, complete checks and place the system into service.
Operator training & handover
Familiarise users with operation, limitations, alarms, manual actions, routine checks and emergency procedures.
Refilling, inspection & repairs
Support post-discharge restoration, scheduled inspection and repair based on the equipment and agreed service scope.
AMC, CMC & after-sales
Establish planned maintenance and ongoing service arrangements suited to the installed base and customer need.
Maintenance models
Service scope made explicit.
Annual Maintenance Contract
Scheduled preventive-maintenance visits, checks and documentation as defined in the individual AMC scope.
Comprehensive Maintenance Contract
A broader maintenance and repair arrangement only to the extent expressly included in the individual CMC scope.
Project support
Technical submittals, selected datasheets, commissioning records, user familiarisation and handover documentation as applicable.
Lifecycle value
Maintainability is part of technical selection.
Inspection planning
Define appropriate inspection intervals, records, consumables and competent service activities for the selected equipment.
Post-discharge restoration
Assess the event, restore agent and components, perform system checks and document return to service.
Ongoing technical dialogue
Review changes to the hazard, layout, process or use that may affect the original protection strategy.
Before you decide
Final system selection and specifications are confirmed only after reviewing the application, site conditions and manufacturer documentation.
Talk to Kairox
Plan support at the same time as the system.
Discuss installation, commissioning, training, refilling, repair, AMC or CMC requirements with Kairox.